As of: May 2026

1 Scope and Definitions

1.1 These General Terms and Conditions for Visitors and Participants of the International Suppliers Fair (IZB) (hereinafter “GTC”) apply to all Participants of the International Suppliers Fair (IZB) as well as the purchase or registration by the Purchaser. The GTC apply supplementally to the general busi-ness terms of any ticket agent, the house rules of the event site and the terms of use governing digital event formats.

1.2 For the purposes of these GTC:

“Confirmation Email” means the email that Purchaser receives from MW or from ticket agent on behalf of MW confirming the purchase order.

“CSG” means MB Capital Services GmbH, Thüringerallee 12a, 14052 Berlin, Germany.

“Event” means the “Internationale Zuliefererbörse (IZB)”, the international trade fair for the automo-tive supply industry, which takes place biennial at the Allerpark Wolfsburg. The Internationale Zu-liefererbörse is organized by the Organiser. Event planning and implementation, including the tick-eting, is conducted by MW.

“MW” means MW Messe-, Ausstellungs- und Dienstleistungsgesellschaft Wolfsburg mbH, Post-straße 41a, 38440 Wolfsburg.

“Organiser” means the Wolfsburg AG, Major-Hirst-Str. 11, 38442 Wolfsburg.

“Participant” means participant of the Event, irrespective of whether the visit is professional or private.

“Personalised Ticket” is a Ticket bearing the name and, where applicable, further data of the Par-ticipant. A Personalised Ticket entitles only the named individual to admission and is valid only to-gether with an official photo ID (identity card, passport, etc.).

“Purchase” means the fee-based acquisition of Tickets.

“Purchaser” means any person acquiring a Ticket via an official Event Ticket shop or from official third-party ticket agents for itself or for another Participant.

“Registration” means the free-of-charge acquisition of Tickets.

“Ticket” means access authorisation to the Event.

“Ticket Shop” means the official Event ticket shop, which is an online webshop or (if applicable) on-site shop at the Event.

2 Purchase and Ordering Process

2.1 Tickets may be purchased at the official Ticket Shops. Processing is carried out for MW by CSG, acting as the authorised representative in the name and on the account of MW. Contractual rela-tionships are established exclusively with MW unless otherwise agreed. MW may also use one or more ticket agents for sales or registration; however, also in such cases the contract is concluded directly with MW. Ticket sales and registrations are exclusively possible via MW or its authorised ticket agents.

2.2 Purchasing a Ticket requires prior registration in the Ticket Shop using an email address. This email address is required for ticket delivery and order management. After entering the email address, the Purchaser receives a verification code, which must be entered in the Ticket Shop to confirm the email address. For Personalised Tickets additional information (e.g. name and address) must be provided for each Participant.

2.3 Where Events are subject to a fee, current prices for each ticket category are displayed in the Ticket Shop. Only the ticket categories and prices shown at the time of the order shall apply. Statu-tory value-added tax is included in the final price unless indicated otherwise. Reduced-price Tickets are valid only if the relevant conditions are met with admission. Ticket prices may differ in Ticket Shops or in other offers from ticket agents - for example, as part of special promotions.

2.4 The contract is concluded when the Purchaser clicks the button “Order with obligation to pay” or “Submit registration” and MW or the ticket agent confirms the order by a Confirmation Email. The contract is deemed concluded at the latest upon receipt or retrieval of the Ticket.

2.5 Unless agreed otherwise, the Purchaser pays the amount specified in the order using the selected payment method (e.g. credit card, PayPal). The purchase price for the Ticket falls due immediately and must be paid without deduction. Instalment or partial payments are not permitted. Payment ob-ligations of the Purchaser deemed to be fulfilled only when the amount is credited to one of the bank accounts stated on the invoice.

2.6 If payment is not completed during the ordering process or fails, the Purchaser will receive a pay-ment reminder including a payment deadline together with the Confirmation Email. If Purchaser fails to make the payment by the

specified date, MW may withdraw from the contract.

2.7 If Purchaser has made the payment during the ordering process or if the Tickets are free of charge, the Purchaser may download the Tickets immediately in the Ticket Shop. Purchaser will together with the Confirmation Email receive the Tickets as an email attachment or a download link to the Ticket Shop, where the Tickets can be retrieved and downloaded. Tickets are available as print-at-home and as mobile tickets for android and iOS (Google Wallet / Apple Wallet). The Purchaser must ensure that receipt of the Confirmation Email is not blocked by technical measures (e.g. spam filters) that lay within the sphere of influence of the Purchaser or of any third parties commis-sioned by him (e.g. Internet Service Providers). The Purchaser is advised that downloading Tickets from the Ticket Shop may not always be possible - for instance, due to maintenance work. Unless the Tickets are included as an attachment to the Confirmation Email, the Purchaser must therefore download them promptly via the provided link. If the Purchaser has not made payment during the ordering process, or if payment has failed, he/she will receive the Tickets or a download link via email once payment has been successfully completed.

3 Order Management in the Ticket Shop

3.1 Using the link in the Confirmation Email the Purchaser may view order details at any time and download the related invoice. The Purchaser is responsible for verifying the accuracy of the data displayed at the Ticket Shop and if necessary, requesting any corrections or changes from the tick-et agent or MW.

3.2 Personalised Tickets may be transferred to another person up until the end of the Event, provided that no Ticket from same order has yet been used for admission. The details on the Ticket must therefore be updated by accessing the order via the link provided in the email and editing the order or registration.

3.3 MW reserves the right to temporarily interrupt the availability of the Ticket Shop for necessary maintenance work and updates. MW does not guarantee uninterrupted access to the Ticket Shop. Purchasers are responsible for making any necessary changes to their data - particularly the trans-fer of Personalized Tickets - in a timely manner. MW reserves the right to make changes to the Ticket Shop, particularly regarding its appearance and functionality. The same applies to ticket agents commissioned by MW.

3.4 Purchasers must provide accurate information at all times and may act only on their own behalf. Unauthorised entry of data and use of the Ticket Shop in a manner other than prescribed consti-tutes misuse; consequently, registered Purchasers and Tickets may be blocked. MW and ticket agents commissioned by it are entitled to store data relating to actual or suspected misuse and to use such data to protect other Purchasers and Participants.

4 Resale and Misuse

4.1 Any misuse, unauthorised commercial sale or other unauthorised transfer of Tickets, vouchers or voucher codes (any transaction going beyond the permitted sale or transfer of tickets personally purchased and ordered for one’s own use), is prohibited unless expressly permitted by MW.

4.2 In private resale no higher price than the original ticket price plus a maximum of 25 % to cover an-cillary costs (e.g. postage, brokerage) may be charged, and all rights and obligations arising from the contract of attendance - including this resale prohibition - must be assumed by the buyer.

4.3 Tickets that have not been purchased commercially from MW or an authorized official ticket agent, that have been reported lost or stolen, or that have been resold privately at an impermissible markup are invalid and will be blocked. Blocked Tickets do not entitle the holder to admission to the Event.

5 Access to the Event

5.1 Admission to an on-site Event is granted only to persons holding a valid Ticket; in the case of a Personalised Ticket, only the person named on the Ticket is admitted. Personalised Tickets are val-id only together with an official photo ID (ID card, passport etc.). MW or its authorized representa-tives may require the presentation of identification at the entrance. The validity of the online ticket is verified electronically by MW.

5.2 For digital Events - or where the Ticket covers only the digital element of a hybrid Event - the Con-firmation Email contains either a direct access link or a link enabling the Participant to log in to the digital event platform.

5.3 By entering the event venue, the Participant accepts the house rules displayed at the entrance; consuming food or drink brought onto the premises is not permitted.

6 Refund of Tickets

Tickets are non-refundable unless there are applicable statutory withdrawal rights or clauses 10 or 11 provide otherwise.

7 Right of Withdrawal

There is no right of withdrawal for purchased Tickets (Section 312g (2) No. 9 German Civil Code – BGB).

8 Warranty Rights for Digital Event Formats

For consumers within the meaning of Section 13 BGB who have acquired a digital product (provi-sion of digital content or digital services) in exchange for payment, or who provide or undertake to personal data for that purpose (and whose data are not processed by MW solely to perform its du-ties or comply with statutory obligations), Section 327i BGB applies in the event of defects; this means the consumer may demand subsequent performance (§ 327l BGB), terminate the contract (§ 327m paras (1), (2), (4), (5) BGB), reduce the price (§ 327n BGB) and claim damages (§ 280 pa-ra 1 or § 327m para (3) BGB) or reimbursement of futile expenditure (§ 284 BGB).

9 Limitation of Liability

9.1 MW is liable for damages caused wilfully or through gross negligence by MW, its legal representa-tives, senior executives or vicarious agents, regardless of the legal grounds.

9.2 Subject to statutory limitations (e.g. duty of care in own affairs), MW is liable for simple negligence only

a) for injury to life, body or health;

b) for damages resulting from the breach of an essential contractual obligation.

“Essential contractual obligations” are those whose fulfilment is indispensable for proper perfor-mance of this contractual relationship and on whose compliance the other party may normally rely. In the event of a negligent breach of

such obligations, liability is limited to the foreseeable damage typical for the contract at the time of its conclusion.

9.3 MW is not liable for direct or indirect (consequential) damages arising from use of the Ticket Shops - especially transmission errors, technical defects, operational failures or unauthorised interference with IT systems regardless of the location or nature of the impairment, as well as damages result-ing from malfunctions, interruptions (including system-related maintenance), or system overloads - unless such damages are caused wilfully or through gross negligence by MW. Furthermore, MW is not liable for damages arising incurred by Purchasers or Participants as a result of a third party has obtained unauthorised possession of the Purchaser’s access data unless MW is responsible for such an occurrence.

9.4 Where MW’s liability is excluded or limited under these GTC, the exclusion or limitation also ap-plies to its vicarious agents and legal representatives as well as to the organizer, CSG and their vi-carious agents and legal representatives.

9.5 The foregoing exclusions and limitations do not apply in cases of culpable injury to life, body or health, in the event of express guarantees or under the German Product Liability Act.

10 Cancellation of an On-Site Event

10.1 In the event of Justified Exceptional Circumstances (as defined in clause 10.2) which make it im-possible or unreasonably difficult to hold the Event in the planned scale or timeframe, the organizer or MW shall have the right to choose at its discretion, taking into account the interests of the Pur-chaser or Participant, (and, in the case of a change or deviation from the agreed service, also tak-ing into account the reasonableness of such a change or deviation for the Purchaser or Partici-pants),

a) cancel the Event (“Cancellation”);

b) relocate the Event to another venue (“Relocation”);

c) postpone the Event to another period (“Postponement”);

d) reduce the Event’s duration (“Reduction”); or

e) abort, temporarily interrupt or partially close the Event (“Abort”) if it has already commenced.

10.2 The term “Justified Exceptional Circumstances” as used in clause 10.1 refers to the presence of Force Majeure or Another Similar Event.

10.3 “Force Majeure” is an external event that was unforeseeable at the time the Participation Agree-ment was entered into, has no business or personal connection to either of the Parties and does not fall within the sphere of responsibility of either of them that cannot be prevented even with the utmost care that can reasonably be expected. This includes but is not limited to the following events: natural catastrophes and consequential affects attributable to them, war, terrorist attacks, pandemics, endemic infections, disruptions causing interruptions or massive problems in transport systems, supply chains or telecommunications infrastructure. Force Majeure events also include (but are not limited to) the introduction of legal requirements (e.g. laws or regulations) or actions by public authorities or under public law for which neither party is responsible, or strong warnings or recommendations from authorities in relation to it being impossible or not allowed to hold the Event as planned.

10.4 The term “Another Similar Events” as used in clause 10.2 refers to unforeseeable strikes and lockouts and other interruptions or disruptions of business for which neither party is responsible.

10.5 An event was “unforeseeable” within the meaning of clauses 10.3 and 10.4 if, upon reasonable consideration of objective indications, it appeared reasonably likely at the time the contract of par-ticipation was entered into and with respect to the time of the Event that an event of Force Majeure or Other Similar Event was not forthcoming.

10.6 Moreover, Justified Exceptional Circumstances within the meaning of clause 10.1 also exists if, upon reasonable consideration of objectives indications, it appears reasonably likely at the time the measures pursuant to sub-clause 10.1 a) to e) is taken that an event of Force Majeure the mean or Another Similar Event within the meaning of clause 10.4 is forthcoming and will occur by the time of the Event. This shall also be deemed to be the case, for example, if Justified Exceptional Cir-cumstances existed previously that have been eliminated in the meantime, but it is to be expected that Justified Exceptional Circumstances will occur again by the time of the Event.

10.7 In cases of Cancellation of the Event under sub-clause 10.1 a), the following shall apply:

a) MW shall inform the Participant without delay.

b) MW’s claim to the ticket price lapses; payments already made are refunded.

c) Claims for damages of the Participant are excluded due to the absence of fault on the part of MW. If and to the extent that there is fault on the part of MW or the Organiser, liability shall be governed by the provisions of clause 9.

10.8 In cases of Relocation, Postponement or Reduction under sub-clauses 10.1 b) to d) the follow-ing shall apply:

a) MW shall notify the Participant about any relocation and/or postponement and/or reduction without delay.

b) The participation contract is amended to the new venue, period and/or duration unless the Par-ticipant objects within fourteen (14) working days of receiving the notice.

c) Upon objection from the Participant, the payment claim of MW lapses; payments already made are refunded unless MW exercises its right to offer an alternative refund (e.g. voucher) to the Participant.

d) Claims for damages of the Participant caused by the relocation and/or postponement and/or reduction are excluded due to the absence of fault on the part of MW or the Organiser. If and to the extent that there is fault on the part of MW or the Organiser, liability shall be governed by the provisions of clause 9

10.9 In cases of Abort under sub-clause 10.1 e) the following shall apply:

a) MW’s payment claim for the Ticket lapses pro rata for the aborted portion. The Participant is entitled to a refund of the Ticket price accordingly, unless MW exercises its right to offer an al-ternative refund (e.g. voucher) to the Participant.

b) Claims for damages of the Participant are excluded due to the absence of fault on the part of MW or the Organiser. If and to the extent that there is fault on the part of MW or the Organiser, liability shall be governed by the provisions of clause 9.

10.10 Irrespective of the foregoing provisions, MW may cancel the Event up to six (6) weeks before its scheduled date and terminate participation contracts if financial feasibility cannot be achieved or if the registration status of exhibitors and participants indicates that the Event’s essential purpose cannot be met. The period may be shorter where the type of Event allows later cancellation. In such cases:

a) MW’s claim to the ticket price lapses; payments already made are refunded unless MW offers an alternative refund (e.g. voucher).

b) Participants have no claim to reimbursement of expenses already incurred for attending the Event.

c) Claims for damages of the Participant are excluded due to the absence of fault on the part of MW. If and to the extent that there is fault on the part of MW, liability shall be governed by the provisions of clause 9.

11 Cancellation of the attendance event with hybrid events

If, in a hybrid event (on-site event with digital event format), the on-site element cannot take place or is modified for reasons set out in clause 10.1 a) to e) or clause 10.10, clauses 10.7, 10.8, 10.9 and 10.10 apply only to the on-site element. The right to participate in the digital element remains unaffected; MW retains its (pro rata) payment claim against Purchaser for participating in the digital element.

12 Online-dispute resolution platform, consumer arbitration board

12.1 The European Commission provides a platform for out-of-court online dispute resolution (ODR plat-form), which can be accessed at www.ec.europa.eu/consumers/odr. The contact data of MW in-cluding the email address are deposited in the masthead of the website of the event.

12.2 MW is neither obliged, nor willing to take part in the out-of-court online dispute resolution (ODR platform) or in a dispute settlement procedure before a consumer arbitration board pursuant to the German Consumer Disputes Settlement Act [Verbraucherstreitbeilegungsgesetz - VSBG].

13 Miscellaneous

13.1 Where these GTC or a Ticket Shop are provided in a language other than German, the German ver-sion prevails in case of doubt as to interpretation.

13.2 Relations between the Purchaser or Participant and MW are governed exclusively by German sub-stantive law, to the exclusion of the United Nations Convention on Contracts for the International Sale of Goods (CISG).

13.3 Declarations by the Purchaser referring to divergent or own terms and conditions do not apply un-less MW expressly agrees to their validity. They shall not apply even if MW has not expressly con-tested their validity and/or performs its services without objection, including where the Purchaser prescribes a special form for objection.

13.4 Place of performance and exclusive place of jurisdiction for all disputes arising out of or in connec-tion with this contractual relationship is Wolfsburg, provided the Purchaser or Participant is a mer-chant, a legal entity under public law, a public-law special fund, or if at least one party has no gen-eral place of jurisdiction in Germany.

13.5 Should any provision of these GTC for Visitors and Participants be or become invalid, the validity of the remaining provisions shall not be affected. Invalid provisions shall be replaced by provisions that most closely reflect the parties’ intended purpose.